Meethaq focus group meeting obtains valuable customer feedback

Meethaq, the pioneer of Islamic banking in Oman from Bank Muscat, hosted the first focus group meeting aimed at familiarising and obtaining feedback from customers on products and services offered by the leading Islamic banking service provider in the Sultanate. The meeting held at Bank Muscat head office was attended by a large turn-out of Meethaq customers who shared valuable feedback on Meethaq products and services.

Sulaiman Al Harthy, Deputy Chief Executive Officer – Islamic Banking, said: “Meethaq is happy to host the focus group meeting to engage valuable customers in familiarisation of products and services and exchange of customer feedback. As the pioneer of Islamic banking service in the Sultanate, Meethaq is focused on contributing to the growth and development of the banking sector through innovative products and services. The bank remains committed to responsible banking and customer service excellence aimed at contributing to the country’s development.”

Meethaq is the leading Islamic financial services provider in the Sultanate with many achievements contributing to the growth and development of the Sultanate’s economy. Meethaq extends support to all key economic sectors with innovative Shari’a based products and is well positioned to provide Islamic financial expertise and thereby promote the good of society as a whole.

Meethaq is focused on developing as a benchmark Islamic financial institution in Oman and the region. Within just three years of operations, Meethaq has attained the leading position in the Islamic banking industry in Oman in terms of financing receivables, branch network, products and services, IT infrastructure and human resources development. Meethaq not only provides benchmark Islamic financial solutions to support the country’s development but also plays a key role in raising awareness and educating people on important aspects of Islamic banking and finance.

Meethaq offers a full suite of Islamic banking products and services, including savings account, current account, home finance, auto finance, credit card, mobile banking and internet banking. Presently, Meethaq has 18 branches across the Sultanate and plans to expand the network as well as launch new products and services to complement the unique Islamic banking experience. The bank has invested in staff, systems and controls to ensure the service is delivered in a professional, segregated and fully Shari’a compliant manner.

Meethaq has adopted the best practices in Islamic banking and finance worldwide to combine a robust model which protects customers and complements the Islamic banking industry. Every Meethaq product goes through the process of Shari’a compliance certification by the Shari’a Supervisory Board and is created in line with the guidelines of the Central Bank of Oman.


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